What is a Patient Participation Group (PPG)
A typical PPG brings together patients, GPs and staff from a GP practice (or group of practices) They meet regularly to discuss issues relating to their surgery and the services provided to patients.
PPGs are good for practice staff because:
- GPs and staff can work with patients to plan services which best meet the needs of the people who use those services
- They can provide help and advice for patients on non-medical or social care issues.
- Patients can help the practice to meet its targets and objectives
- GPs and staff have an opportunity to share their ideas with patients.
- They get closer to their community – even more important as GPs take on increasing responsibility for spending more of the NHS budget to plan and buy health services for local people.
“Patient participation can benefit both patients and practices.”
“Having a PPG creates a connection between the practice and its patients; allowing open, constructive discussion and analysis of service provision, and offering an alternative perspective on many of the topics relevant to general practice.”
British Medical Association (BMA) website
PPGs are good for patients because:
- They encourage patients to be more responsible for their own health
- Patients know more about their GP practice and its staff
- Patients can have a say on any plans to change their family doctor services
- Communication between patients and practice staff improves
- Patients have a chance to make suggestions and ask questions